can i just say thank you to advent net for making such a excellent piece of software. Its taken me 3 - 4 months to find a helpdesk piece of software which has everything we have needed. I am currently trialling the piece of software and very impressed. We are planning on purchasing it once we have integrated all our assets from our old database system and see how we do with the system for a week or 2.
The help desk software will become very helpful in this school enviroment where there are currently 350 machines and 1400 users. So thanks again to adventnet.