Is there anything on the roadmap or planning for future releases to look at the text editing functionality? 

I've always found the formatting of email templates, replies etc to be very inconsistent. Formatting will change on it's own (eg, a line will send in bold or un bold), or trying to edit an email signature and putting a line break in will then throw out all other formatting in the template.

We're in a position at present where I don't feel confident changing templates as I can't guarantee a consistent formatting across the templates.

Any updates would be much appreciated,

Kind Regards

Dave