We are looking at setting up a test environment for our SDP application and want to clarify a few things.

After reviewing the guide here: https://pitstop.manageengine.com/portal/en/kb/articles/how-to-build-a-test-environment-for-servicedesk-plus, I understand how to restore a full backup of our production build to our test server and choosing "No" when asked if we are setting up a production build.

The guide states this turns off things like mail fetching. However, the goal would be to mirror the production build's functionality as best we can for testing purposes.

This leads to my questions:

1. If we want to use the mail functionality, do we need to set up a whole new mailbox account to tie to the test

instance?

2. I want to confirm that the product license for our production build carries over to the test build as long as we apply it correctly. There is no requirement to purchase additional licensing for our test build?

3. If we use SAML SSO on our production build, does that need to be segregated out in the test build as well?