[Term of the Day]: Six Sigma
Term of the Day
What is Six Sigma?
Six Sigma is a process improvement framework that encompasses a set of tools and techniques designed to make organizations more competitive by focusing on being effective and efficient by reducing variation and eliminating defects in processes.
It is a data-driven approach that uses a statistical methodology for eliminating defects and entrenched challenges that have proven difficult to address in the past.
While the Six Sigma methodology can be used to establish new business processes, it is most often used to improve and refine existing procedures. The DMAIC is the standard methodology used by Six Sigma practitioners consists of five phases:
D = Definition phase, this first phase describes the problem we are working on and the value for the company. The customer’s wishes are visualized.
M = Measurement phase, in this phase we measure against the process, we collect basic information about the process / product and we determine the improvement goals.
A = Analysis phase, in this phase you determine the main causes, those are the process factors that have the most influence on the process output.
I = Improvement phase, we determine the best options for improving process performance and we test these solutions.
C = Control phase, the best solution is implemented and the project and new working methods are secured and transferred.