[Term of the Day]: Network Operations Center

Term of the Day

“Network Operations Center”

Definition — What is NOC?

Network Operations Center (NOC) is a centralized location where IT Network administrators supervise and maintain a telecommunication network, its performance, and its quality. Basically, a NOC is the nervous system of any organization. A NOC is often the first line of defense against any attacks or anomalies that an organization or enterprise might experience with their telecommunications networks in the area of security.

The NOC technicians and team oversee infrastructure and equipment like wireless systems, databases, firewalls, telecommunications, dashboards, and more. It also includes monitoring customer support calls and help desk ticketing systems. The NOC team is accountable for maintaining 100% network uptime by monitoring network 24x7 and ensures the connectivity of an IT system is flawless, so the NOC plays a huge role in ensuring positive customer experience.

Overall, a network operations center NOC is designed to help organizations to keep their network secure from outside attacks.

To know more about NOC based tools, please follow this article Network Operations Center (NOC).