Technicians unable to modify details

Technicians unable to modify details

Hi,

Its has been found that all requestors get a Tab called "My details". However Technicians are not visible in the requestors window nor are they given the Tab for changing their details.

I feel technicians should be given an option to view and change their details.

Also, i noted that when a user enters his mobile number in the Contact information, the Technicians can only see the Mobile number as his contact number, however i feel both the phone and Mobile number should be available to the Technician, so that he can first contact on phone and then if the user is not available then contact him on the Mobile.

Regards,
Roshan








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