Hello,

We installed ManageEngine ServiceDesk Plus 3 years ago and everything went well until three months ago we faced a crash for the software and the backup didn't go well as we expected, but we were lucky to have an SQL Guru who manage to rebuild the system from the SQL it self, but after a while we noticed that when we want to edit, add or delete any technician it will take long long long time to open the technicians tab.

we use to have 75 technicians and recently we increased the number to 85.

I am worry to upgrade the version we have now : 9.0 Build 9048.

any suggestions?

Thank you in advance.