Technicians & Requesters
Hi,
Is there any reason why my Technicians don't appear in the Requester's list? This only seems to have happened recently, possibly since the upgrade to the new version of SD+.
Is there an assumption that as a Requester you won't have any IT incidents? How do I raise a new request for a staff member in the business that is listed as one of the Technicians?
Thanks,
Paul
Is there any reason why my Technicians don't appear in the Requester's list? This only seems to have happened recently, possibly since the upgrade to the new version of SD+.
Is there an assumption that as a Requester you won't have any IT incidents? How do I raise a new request for a staff member in the business that is listed as one of the Technicians?
Thanks,
Paul