We have a single technician who can no longer chose his own name when he is adding a worklog to a request or change.

Normally his name would show up as default in the worklog, when he is assigned the request, but this is no longer the case, nor is he able to choose his own name in the dropdown box.

The other technicians cannot see his name in the dropdown box under worklog.

We running on 9.2 Build 9200