technicians cannot choose specific user groups while adding new announcements

technicians cannot choose specific user groups while adding new announcements

When a Technician wants to add a new announcement he cannot choose the specific user groups.
I mean he cannot see the user group option

Why Is that?
and how can they create a new announcement by choosing the specific user group ?

Only Administrator can do this.
An because of that for each announcement technicians should refer to the admin to create the new announcement for them.

Any Idea?


Regards












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