Technician unable to save PO

Technician unable to save PO

We've reported this directly to support but have not had any response. 

We upgraded from 8125 to 8208 approx one week ago. One of our technicians cannot save a PO, the 'Save Purchase Order' button does not do not anything when he clicks on it. We have cleared his cache, tried in several browsers. He has the same permissions as other technicians who are able to save a PO. 

We're concerned that deleting him in ServiceDesk and reimporting from AD will affect his open calls and stats. 

Any ideas? 

                  New to ADSelfService Plus?