I asked this question before as a guest and it got deleted. So let me try it again;
I neede to be able to track Technician's time prey closely for the billing. My understanding from reading through the forum is that ServiceDesl Plus is capable of time tracking, but I couldn't find how.
This is what I wish tgo do: Technian 1 Week 1 Request1 Time Spent Request2 Time Spent Request3 Time Spent ... Week 2 Request2 Time Spent Request4 Time Spent ... Tecnician 2 Week 1 Request11 Time Spent Request12 Time Spent Request14 Time Spent ...