Technician stays cached

Technician stays cached

Hi all.

We had one technician leave and a new one has joined us. I entered his details via "add new technician" and all works well, but if I go to any of our requesters (or go to add a new requester) his details appear in the name field and also the field showing who he reports to and a couple more. This only seems to happen when I edit requesters, n.b. other people can add requesters without this happening.

If I look at the requester without opening it, then the details look correct, it seems to be when I go into edit that the fields get completed.

I added a "middle name" to the technician entry and that is not shown on the requester edits.

Can somebody advise how to get rid of this seemingly cached information please?

Thanks in advance - Terry