Technician Role
Can anyone tell me how to allow a technician to be able to pick up tickets but not assign them to other technicians.
Also, is there a way to have a Mgr (technician) the ability to assign only specific technicians but not all?
Also, is there a way to have a Mgr (technician) the ability to assign only specific technicians but not all?
Topic Participants
scotts
ServiceDesk Plus
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