Technician - Purchase Order Approver keeps getting unchecked
Hi
The purchase order approver settings are being lost in ServiceDeskPlus
I am running ServiceDeskPlus 7018.
I set up a technician to be a purchase order approver by ticking the check box beside their name. Some time later, I create a purchase order, however only 'administrator' is listed as an approver.
(My technicians are imported from active directory)
This has occurred on more than one occasion. Each time the box beside their name is not checked. Something appears to be resetting it.
Can you help?
Tim
The purchase order approver settings are being lost in ServiceDeskPlus
I am running ServiceDeskPlus 7018.
I set up a technician to be a purchase order approver by ticking the check box beside their name. Some time later, I create a purchase order, however only 'administrator' is listed as an approver.
(My technicians are imported from active directory)
This has occurred on more than one occasion. Each time the box beside their name is not checked. Something appears to be resetting it.
Can you help?
Tim