technician notification not working
I keep experiencing this issue and was hoping this upgrade would resolve but did not. I also discussed with one of your techs and they did not know either. After a request is created and you email the technician assigned to the request the link that appears in the tech's inbox is not valid.
Comes up with "The page cannot be displayed". The weird thing is SDP actually displays the link but when you hover your mouse over the link it displays "http:///", you can copy the link and paste in browser and that will bring up the ticket but for some reason i cannot click on it and bring up the ticket.
Comes up with "The page cannot be displayed". The weird thing is SDP actually displays the link but when you hover your mouse over the link it displays "http:///", you can copy the link and paste in browser and that will bring up the ticket but for some reason i cannot click on it and bring up the ticket.
Topic Participants
Helpdesk
ankit
jmasters_me
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