Technician not appearing as requester
Hi there - Ever since we upgraded to build 7018, none of the technicians appear as a requestor in the list... This is handy, as for example i raise calls in my name for my team for jobs I want them to do for me.
Also another minor issue in that before we used to start to type a requesters name in and servicedesk would bring down the drop down box for us to click on the name, which would then populate the fields. This no longer populates the fields, we have to click in the directory and search that way.
Otherwise a good release, no other major issues.
Thanks
Peter
Also another minor issue in that before we used to start to type a requesters name in and servicedesk would bring down the drop down box for us to click on the name, which would then populate the fields. This no longer populates the fields, we have to click in the directory and search that way.
Otherwise a good release, no other major issues.
Thanks
Peter