All,

 

Something that is concerning me and I wonder if anyone has seen this before is that I have just applied a service pack to take us to version 8.0 build 8000 from version 7.6 build 7606.

 

Everything looks OK however on the requests, both new and legacy, the technician groups are shown as the id rather than the name which was not the case before. When logging a request you can select the group name however once saved it displays as the id from the database.

 

Anyone seen this before and if so is there a fix or is this expected functionality in this build?

 

Thanks,