Technician field in ticket while making change
Dear Team,
When we receive a created ticket that created with wrong category and wrong assignments i need when we try to change the category the technician appear automatic after saving the change could anyone help me ?
When we receive a created ticket that created with wrong category and wrong assignments i need when we try to change the category the technician appear automatic after saving the change could anyone help me ?
Topic Participants
Samah Nagy
Joshua - Set3 Solutions
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