Technician cant see any ticket of other group

Technician cant see any ticket of other group

Technician is not part of group but wants to see the tickets/requests of that particular group? is it possible? I tried share request options but it only a notification not listed in my view. 

Also I tried with Site but its showing all requests in technician view but dashboard is changing also. I don't want to change the dashboard data .....technician will be only able to see other group requests in his view ( all requests, my pending requests , etc.)

                  New to ADSelfService Plus?