I have an issue about login. My technician cannot login into helpdesk system after change the password. You can see the issue on attachment.

That I have done after issue appear is :

1. Already re-import requester from active directory

2. Change my technician to requester and re-import requester, and change as technician again.

Can you help me please, because this issue is very annoying for our activity, and problem in our company cannot record as usual.

Thank you, 

Regards, 

Ali