Technician can't see requests created
Hi,
i'm new in this soft,
to day, a technician tell me:
I can't see a request created for attend my computer !
In our config, a technician only can see the requests assigned to him,
but how can I do for he can see the requests created on his name as requester ?
Thanks for help...
i'm new in this soft,
to day, a technician tell me:
I can't see a request created for attend my computer !
In our config, a technician only can see the requests assigned to him,
but how can I do for he can see the requests created on his name as requester ?
Thanks for help...
Topic Participants
ankit
nz_helpdeskguy
ServiceDesk Plus
uthanda raman
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