Technician Availability
Question about this item on the Roadmap:
- Ability for the technician to mark online / offline which will be helpful to assign requests / tasks
One of the challenges we have is determining what's on everyone's plate. We use a combination of an Agile Whiteboard, Project Tasks, Requests, and email to try and manage work.
We plan on rolling out the Technician Availability chart this summer to eliminate a few other time tracking tools and hope to eliminate the whiteboard as well. The goal being to have one location where work can be viewed and managed.
With this proposed feature, will the ability for others to see a Technicians availability prior to assigning work be accessible? For example, will a Technicians calendar be visible to others in other modules (ie: Project, Request, Task)?