Technician Auto Assign with the logged-in technicians from a Technicians group?
Good Afternoon,
Is there a way to set-up the feature "Technician Auto Assign" with the technicians that are logged-in and that are part for an specific group?
We require this feature, because we change the schedules of our technicians weekely and also we use a default list of technicians to manage 120 Accounts, and they are sepatated in groups (Depending of the request Type and Service Category).
Best Regards,
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