Technician Auto-Assign vs. Business Rule
Hello,
When I enable Technician Auto-Assign and I have business rule assigning tickets to technician, which one will rule, the former or the latter? Thank you for your answer.
deniz
When I enable Technician Auto-Assign and I have business rule assigning tickets to technician, which one will rule, the former or the latter? Thank you for your answer.
deniz
Topic Participants
deniz atay
ServiceDesk Plus
Naveen Rana
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