Technician Auto Assign not applying to requests

Technician Auto Assign not applying to requests

I have a request form in Service Desk that the technician auto-assign does not work. The technician autoassign technician does work on incidents and some requests but not all requests. The incidents and requests option is selected. What are some things I can look at to determine why Service Desk would not apply the technician auto-assign to a specific request form?

Thanks - Erick