Technician Auto assign - all requests from 1 site on 1 tech
Need an option for auto assign, when requests is registring in system (in a day) and they are from 1 site, assign it to a 1 technician.
I have 2 technicians
Have 50 sites
Some times users write requests and after categorization 1 request from a site #1 is going to tech #1, 2nd request from site #1 is going to tech 2. So tech #1 is working out only with 1 request, while he can resolve the 2nd request too.
Can you make an adjustmets?