Technician as Request
Sorry, found the problem - at the Self-Service Portal Settings, the corresponding settings was turned off. Fixed now. Thanks.
<< Original Question >>
Is there a way to create new request with any registered Technician as the requester? i.e. can technician make a request using his name?
When I try to make a request, I can't choose any technician as the requester. Is it normal?
Thanks a lot.
Regards,
Stephen Au
<< Original Question >>
Is there a way to create new request with any registered Technician as the requester? i.e. can technician make a request using his name?
When I try to make a request, I can't choose any technician as the requester. Is it normal?
Thanks a lot.
Regards,
Stephen Au