Hi,

 

We have just developed an issue where the requester and technician names imported from AD are displaying AD login values rather than Display Names.

 

Looking through the forums I notice that this issue has been mentioned before (4 years ago) and the resolution was to update to a later version.

 

http://forums.manageengine.com/topic/requester-and-display-name%3f

 

We are using :

Version 8.1

Build 8114