Technician's Rights
I want to setup SD with 5 technicians, 2 for hardware 2 development. I want to prevent one team from seeing the others and visa versa. I also want all 4 technicians NOT to be able to delete any tickets. They can assign/reassign/open/close but NOT delete. This right should only be at the manager�s level.
Is this possible and how can I do this?
Is this possible and how can I do this?
Topic Participants
peretzstern
bsod_me
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