Technican rights for edit requests.
Hello.
How can I do to technican can resolve requests, but cant modify description and subject.
If i check only one right "
Resolving Request", technicans can automaticaly modify subject and description.
I think it's not quite correct. For example. I have approved requsets for change anythink. This request can resolve one technican, but he can change the description and change conditions of approved request.
How can I do to technican can resolve requests, but cant modify description and subject.
If i check only one right "
Resolving Request", technicans can automaticaly modify subject and description.
I think it's not quite correct. For example. I have approved requsets for change anythink. This request can resolve one technican, but he can change the description and change conditions of approved request.