Technican problems
We originally ran out of licenses and I imported several additional technicians. I now need to make these technicians able to login to the system now that we have purchased additional licenses but it does not appear to be pulling the login and domain from AD when importing (those fields are blank in the requesters tab). I also deleted a technician and need to re-add this user to the system but the account does not appear as a requester when importing from AD
