Technican Holiday Planner & Planned Maintenace
Would it be possible to include in furture release to expand the SD holiday element. Ideally I would like to see a annual planner where the service desk manager can plan, allocate jobs based on skills on available technicans. We have a number of engineers who's skills are from Unix/Linux, AS400, Web, and Windows networking.
I would like to see which engineers are on holiday or holidays due.
To expand from this the possibility to incorporate Planned Maintenace of servers, desktops or project rollouts etc.
Thanks
Saleem.
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