Technical Support

Technical Support

Monitors somethimes stops the refreshing (monitors for Linux (SSH), Tomcat5 and MySql). When monitor stops the refreshing no other commands are generated. Refresing time is set to 1 minute. I have approximately 10 cases per day.

My next problem is unknown exception in logs (see additional comments)

Thank you
Petr Steckovic
03:08:26:994 MEAM: Tomcat : DataCollection for IF-XXX.server.cz_Tomcat-server_8080 started @ 16.6.2006 3:08 completed @16.6.2006 3:08 and took 1281 ms
03:08:35:884 MEAM: AMScheduleReports query to select schedule ids for particular hour: SELECT SCHEDULEID,SCHEDULEHOUR,SCHEDULEMINUTE,SCHEDULEPERIOD,STATUS FROM AM_SCHEDULERTIME,AM_SCHEDULEDETAILS WHERE AM_SCHEDULERTIME.SCHEDULEID=AM_SCHEDULEDETAILS.ID AND AM_SCHEDULERTIME.SCHEDULEHOUR=3
03:08:41:494 MEAM: MAPS : Time taken to dump generateLatestCollectionTimesTable ... 0
03:08:41:509 MEAM: MAPS : Time taken to delete in deleteLatestCollectionTimesTable ... 0
03:08:41:509 MEAM: MAPS : Time taken to dump generateLatestCollectionTimesTable ... 0
03:08:41:525 MEAM: MAPS : Time taken to delete in deleteLatestCollectionTimesTable ... 0
03:08:41:525 MEAM: Reports : Period : 0 : The calculated startTime = 1150408800000 Fri Jun 16 00:00:00 CEST 2006 and endTime =1150420121525Fri Jun 16 03:08:41 CEST 2006
03:08:41:525 MEAM: Reports : Period : 0 : The calculated startTime = 1150408800000 Fri Jun 16 00:00:00 CEST 2006 and endTime =1150420121525Fri Jun 16 03:08:41 CEST 2006


--------------
07:18:34 CEST 2006
07:18:37:778 MEAM: AMScheduleReports query to select schedule ids for particular hour: SELECT SCHEDULEID,SCHEDULEHOUR,SCHEDULEMINUTE,SCHEDULEPERIOD,STATUS FROM AM_SCHEDULERTIME,AM_SCHEDULEDETAILS WHERE AM_SCHEDULERTIME.SCHEDULEID=AM_SCHEDULEDETAILS.ID AND AM_SCHEDULERTIME.SCHEDULEHOUR=7
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.adventnet.appmanager.reporting.ReportUtilities.parseAndReturnTimeStamp(ReportUtilities.java:669)
at com.adventnet.appmanager.struts.actions.HistoryDataAction.getData(HistoryDataAction.java:82)
at sun.reflect.GeneratedMethodAccessor200.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.nms.webclient.i18n.EncodingFilter.doFilter(EncodingFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.UriCollector.doFilter(UriCollector.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.LoadTimeCalculator.doFilter(LoadTimeCalculator.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:553)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:577)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at com.adventnet.appmanager.tomcatagent.ver4.valve.AdventNetHostValve.invoke(AdventNetHostValve.java:61)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:466)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:585)
at java.lang.Thread.run(Unknown Source)
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.adventnet.appmanager.reporting.ReportUtilities.parseAndReturnTimeStamp(ReportUtilities.java:669)
at com.adventnet.appmanager.struts.actions.HistoryDataAction.getData(HistoryDataAction.java:83)
at sun.reflect.GeneratedMethodAccessor200.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.nms.webclient.i18n.EncodingFilter.doFilter(EncodingFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.UriCollector.doFilter(UriCollector.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.LoadTimeCalculator.doFilter(LoadTimeCalculator.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:553)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:577)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at com.adventnet.appmanager.tomcatagent.ver4.valve.AdventNetHostValve.invoke(AdventNetHostValve.java:61)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:466)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:585)
at java.lang.Thread.run(Unknown Source)
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.adventnet.appmanager.reporting.ReportUtilities.parseAndReturnTimeStamp(ReportUtilities.java:669)
at com.adventnet.appmanager.struts.actions.HistoryDataAction.getData(HistoryDataAction.java:82)
at sun.reflect.GeneratedMethodAccessor200.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.nms.webclient.i18n.EncodingFilter.doFilter(EncodingFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.UriCollector.doFilter(UriCollector.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.LoadTimeCalculator.doFilter(LoadTimeCalculator.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:553)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:577)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at com.adventnet.appmanager.tomcatagent.ver4.valve.AdventNetHostValve.invoke(AdventNetHostValve.java:61)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:466)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:585)
at java.lang.Thread.run(Unknown Source)
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.adventnet.appmanager.reporting.ReportUtilities.parseAndReturnTimeStamp(ReportUtilities.java:669)
at com.adventnet.appmanager.struts.actions.HistoryDataAction.getData(HistoryDataAction.java:83)
at sun.reflect.GeneratedMethodAccessor200.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.nms.webclient.i18n.EncodingFilter.doFilter(EncodingFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.UriCollector.doFilter(UriCollector.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.adventnet.appmanager.filter.LoadTimeCalculator.doFilter(LoadTimeCalculator.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:553)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:577)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at com.adventnet.appmanager.tomcatagent.ver4.valve.AdventNetHostValve.invoke(AdventNetHostValve.java:61)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:466)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:585)
at java.lang.Thread.run(Unknown Source)
07:19:35:322 MEAM: Tomcat : Name inside the Data ClassIF-joshua.aag-server.cz_Tomcat-server_8080
07:19:35:353 MEAM: Reports : Period : 0 : The calcula




Petr Steckovic

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