Technical Support

Technical Support

As a licensed user, I have noticed a few things with application manager 6.

FIRSTLY:
The downtime scheduler seems to not work as expected if you arrange for downtime between say, Friday 9pm and Monday 8AM.
I have a feeling this is because Monday is the start of a new week. I will try adding an extra day so we have Friday-Sunday 23:59 and monday 00:00 until 8AM.
However, I expect the application to either throw an error or not allow it.

SECONDLY:
ManageEngine does not seem to be firing scripts as it should when monitors are unavailable. I even have an SMS alert that functions when you execute it as a test, but fails to be run when a service becomes unavailable. It is configured along with an email alert, and i recieve the email alert only.

Please advise.

Rick

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