Technical Support

Technical Support

app manager wont start on new install on debian - fails with NPE and dupe key.

When running startApplicationsManager.sh all services start then:

"Failed to establish connection with web server. Gracefully shutting down Applications Manager"

then stop.


from stderr.txt:

09:08:36:306 AM ~~~~~~~~~~~~~~~ Logging started ~~~~~~~~~~~~~~~~
-------General Information------
Product = Applications Manager 6 (Build 6050)
Service Pack Version =NONE
os name=Linux
os version=2.6.13
os architecture=i386
java version=1.5.0
java vendor=Sun Microsystems Inc.
java specification=Java Platform API Specification
java specification version=1.5
java vm name=Java HotSpot(TM) Client VM
java vm information =mixed mode, sharing
java compiler=null
********************************************************

09:08:36:306 AM Messages on ********Wednesday, January 25, 2006********
09:08:36:371 AM -------RDBMS related information------
database product name = MySQL
database product version=4.0.20-pro
database driver name=MySQL-AB JDBC Driver
database driver version=mysql-connector-java-com-3.0.15-ga ( $Date: 2004/08/09 22:15:11 $, $Revision: 1.27.2.43 $ )
database user name=root@localhost.localdomain
database URL=jdbc:mysql://localhost:13326/AMDB
******************************************************
09:08:37:301 AM java.lang.NullPointerException
09:08:37:302 AM at com.adventnet.appmanager.server.cleanup.AMDataCleanupProcess.checkAlertInfo(AMDataCleanupProcess.java:193)
09:08:37:302 AM at com.adventnet.appmanager.server.cleanup.AMDataCleanupProcess.callMain(AMDataCleanupProcess.java:43)
09:08:37:302 AM at com.adventnet.nms.util.RunProcessSmall.runCommand(RunProcessSmall.java:97)
09:08:37:302 AM at com.adventnet.nms.util.RunCmd.run(RunCmd.java:100)
09:08:37:486 AM java.lang.ClassNotFoundException: cryptix.jce.provider.CryptixCrypto
09:08:37:487 AM at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
09:08:37:487 AM at java.security.AccessController.doPrivileged(Native Method)
09:08:37:487 AM at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
09:08:37:487 AM at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
09:08:37:487 AM at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:268)
09:08:37:487 AM at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
09:08:37:488 AM at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
09:08:37:488 AM at java.lang.Class.forName0(Native Method)
09:08:37:488 AM at java.lang.Class.forName(Class.java:164)
09:08:37:488 AM at com.adventnet.appmanager.server.framework.AMUrlMonitorProcess.callMain(AMUrlMonitorProcess.java:59)
09:08:37:488 AM at com.adventnet.nms.util.RunProcessSmall.runCommand(RunProcessSmall.java:97)
09:08:37:488 AM at com.adventnet.nms.util.RunCmd.run(RunCmd.java:100)
09:08:39:875 AM /usr/local/AppManager6/working/apache/bin/httpd: error while loading shared libraries: libgdbm.so.2: cannot open shared object file: No such file or directory

09:08:42:036 AM java.sql.BatchUpdateException: Duplicate key or integrity constraint violation message from server: "Duplicate entry 'oraclecollectdata.encrypted' for key 1"
09:08:42:036 AM at com.mysql.jdbc.Statement.executeBatch(Statement.java:1060)
09:08:42:036 AM at com.adventnet.appmanager.server.framework.AMServerFramework.insertDefaultDataIntoDB(AMServerFramework.java:568)
09:08:42:036 AM at com.adventnet.appmanager.server.framework.AMServerFramework.callMain(AMServerFramework.java:141)
09:08:42:036 AM at com.adventnet.nms.util.RunProcessSmall.runCommand(RunProcessSmall.java:97)
09:08:42:037 AM at com.adventnet.nms.util.RunCmd.run(RunCmd.java:100)

matthew abarbanel
matta@rojo.com

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