tech cannot create and assign ticket to herself
One of my techs cannot create and assign a ticket to herself. She gets an error "You cannot create a request for this user, the user belongs to a site for which you do not have access"
We are not using sites.
I have checked the support group and it is set to allow user to view all tickets
I compared the tech account to other accounts for other techs and all seems to be set up the same.
Can someone offer some advise to figure this out?