Teams Chat Integration > First Time Response Trigger
My team use the Teams integration within SDP to trigger a group chat for communication with the requester.
It doesn't look like the trigger of the group chat accounts towards the First Time Response.
Is that the case? If so, any way that it could?
It doesn't look like the trigger of the group chat accounts towards the First Time Response.
Is that the case? If so, any way that it could?
Topic Participants
David Wyatt
Dinesh RN
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