I'd like to know if it's possible to create a request template, with several tasks, linked between them, but not visible till the previous one is closed?

For exemple, there's a request template named "New user", with 3 tasks. Each one belongs to a specific support group:

1. Give an user id - for the Helpdesk

2. Create the user into the Active Directory - for the level 2 support 

3. Send an email to the user's supervisor, with the userid and his password - for the communication team

The request is created, then the HD receives an email with the description of the first task. But the level 2 support, and the communication team receive an email too. 

Is it possible to wait the end of the first task before sending an email to the level 2 support ? 

Thank you, 

Fabrice