Hello,
We have technicians that upon creating new tasks within a request, if they forget to make themselves the owner - the tasks are NOT visible to him (as the creator) in the listing. We haven't found a way to at least make the OWNER field required or default to the technician who creates the task.
When this happens on the technicians assigned request it will show the number of Tasks(Example Tasks (0/4)) however the tab shows nothing..
Hopefully this is clear and you can give me some guidance. I can only guess it may have to do with rights/roles because the SDAdmin can see them but not the technician assigned to the request..
Thanks,
Angela
ITS Dept
SUNY Orange