Tasks - please make RequestID or RequestLink available
Hi,
We assign each other tasks from requests that we own. Currently there doesn't seem to be a way to insert the RequestLink inside the Technician notification. A nice feature would be to add this key to the selectable fields when developing the Technician notification template.
Thanks
Jerry
We assign each other tasks from requests that we own. Currently there doesn't seem to be a way to insert the RequestLink inside the Technician notification. A nice feature would be to add this key to the selectable fields when developing the Technician notification template.
Thanks
Jerry
Topic Participants
Jerry Gillard
ServiceDesk Plus
rjfhelp
stefan.sehlberg