We are currently using ServiceDesk Plus Enterprise for out IT service desk. We now have another potential (non IT) application for ServiceDesk Plus but the main obstacle to choosing ServiceDesk Plus over other software is the limited functionality of Tasks.

 

Can you please advise whether and what plans there are to improve the Tasks functionality in ServiceDesk Plus. Ideally Tasks would need to be more like Requests.

 

I know this question has come up before and the Tasks functionality has already been improved but it is still a long way short of the functionality provided with Requests.