Tasks assigned to a Request
I have a request template for employee termination. In the subject line of the request I put the employee's name that is being terminated.
How do I get the subject of the ticket into the assigned tasks that are emailed to the assigned owners so they know which employee to perform these tasks on? All that is emailed right now is the description of the task.
How do I get the subject of the ticket into the assigned tasks that are emailed to the assigned owners so they know which employee to perform these tasks on? All that is emailed right now is the description of the task.
Topic Participants
dean newell
Nigel Arnold
Andy.Fox
ServiceDesk Plus
Christopher Burg