I have a request template with some multiple tasks associated, I have a couple of questions I would like to ask.

• The request template has a few custom fields in there, How can I make reference to these custom fields so that I can reference these within the individual task that is emailed to the relevant technician.
• In my testing of the tasks, albeit there are specific tasks that are dependent on others being completed, all the tasks appear to be emailed to all the technicians regardless of the dependencies.  My preference would be emails sent out in order of dependency from the top down.

Regards

MW