Task Dependency for Service Requests

Task Dependency for Service Requests

Hey There,

I'm trying to figure out how to setup task dependencies for our "New Hire" template.  Basically, when the new hire account is created, we want to following tasks generated for that particular ticket:

1. Create AD account
2. Setup Cisco Phone (dependent on task 1)
3. Create Application Accounts (dependent on tast 1)

When task 1 is created, i would like a notification sent to the owners of tasks 2 and 3 saying that they can begin working.  Any ideas on how to do this?

Thanks in advance.