Take consistant advantage of Microsoft AD
I would like to see all of your products take more advantage of Microsoft AD. I would assume that 99% of your customers, if not 100%, are utilizing AD in their environment. This typically means they are already taking advantage of Groups, OUs, Users, Sites & Services.
Instead of utilizing ManageEngine
Groups or grouping, take advantage of what the customer already has! This will save time and feel more natural for your clients.
For example, leverage and support the following AD objects and items when it makes sense:
- AD Groups:
- Can be utilized to provide role-based access dynamically
- Can be utilized to group computers dynamically
- AD OUs:
- Can be utilized to provide role-based access dynamically
- Can be utilized to group computers dynamically
- AD Sites & Services:
- Can be utilized to better understand geographical layout and connections. Optimization agent/server location and communication.
- Can be utilized to group computers/users dynamically
- Nested Groups: Ensure all products support Nested Groups. Most larger companies will have groups with-in groups. Leverage their larger groups by supporting nested groups.
I hope others share my same desire for this. There are a could products that we've utilized or looked at by ManageEngine where they'd had the above limitations. One has to manually keep groups updated in OpManager because it doesn't pull from AD.