Hi Support,
Would it be possible to add the following administrative features for the customer portal and support reps when SC+ isn't integrated into AD:
1. Force the user to change their password when they next log in 2. Force a level of security in passwords 3. Proxy login - allow an administrator the ability to mimick a contact to see exactly what they see without the contact having to relay their password 4. Set an account lockout figure following n consecutive login failures 5. Password reminder system for contacts
The customer portal is great, but it's not at all secure (I'm certain it wouldn't pass even a basic penetration test) and even one or two of the above would help to make it an even better enterprise product.