The system doesnt seem to show any overdue requests on the home page, or in the filter. is this a bug?

How can we auto-update contacts assigned to logs, when we update there details in the contacts section?

What needs to be in the subject bar of the emails to enable a log to update with that email?

When replying to logs, it sometimes creates a new log rather than auto-update the current log, even if we reply to the system generated emails