The agent troubleshooter still shows a warning against AV and links back to the exceptions knowledge base.

I have double checked the exceptions all folders and .exe excluded from scans and realtime protection, but still get warnings about AV.

So firstly does the troubleshooter just show the warning because SEP is installed but isn't actually checking the setup or do i actually have an issue with the exceptions?

If i do have an issue with exceptions is there anything that is not covered in the link below that i need to add\change in SEP;

https://www.manageengine.com/products/desktop-central/desktop_agent_symantec_endpoint.html

Thanks,