Hello.
Is there anything in the roadmap for the ServiceDesk surveys?
A big thing for me would be allowing different types of questions - some questions cannot be answered by a scale of satisfaction levels.
The big one - "Did we fix your problem?" just needs a simple Yes or No. As it stands, to do that, every question would have to be Yes/No.
Could you add the ability to add a Yes/No option and different dropdown or radio button options for each question?
Thanks.